frequently asked questions 

Token is a BCBA-founded outcome analytics company with the sole purpose of elevating the quality of care delivered in the ABA field. Our vision is that one day Token will serve providers nationwide and provide benchmarks for clinical outcomes across the industry.

What is Token Data Lab?

No. Most live dashboards require, at minimum, one or two full-time data-centric staff to build and maintain data pipelines depending on where your data is stored and which metrics are included. If this is your desired product, it will cost your organization a six-figured investment annually to produce and sustain. Token’s outcome deliverables are created at a fraction of the cost of a live dashboard while providing more value and insight into your clinical and operational practices. Token’s data pulls are either strategically timed so that you can evaluate the effectiveness of clinical or operational changes, or pulled regularly to ensure your quality of care maintains over time.

Will you build my organization a live dashboard?

Token’s primary goal is to provide organizations with insight into their clinical practices, quality, and outcomes in order for them to improve their care. Token’s secondary goal is to develop standardized clinical benchmarks against which the ABA field as a whole can compare their own clinical outcomes. In addition to detailed insights into clinical effectiveness, opting into Token’s quarterly Outcomes Transparency Report allows you to publicize your outcomes and showcase your organization to families seeking new, quality providers. Lastly, we will provide your organization a valuable tool you can leverage to negotiate higher reimbursement rates from your in-network payers.

What will Token’s service allow my organization to achieve?

Token deliverables include aggregated company data, meaning we’re not just looking at each client (we’ll leave that up to the clinical supervisors). We analyze all of your clients’ behavioral, skill acquisition, and standardized assessment data and provide insight into company-wide or location-wide performance. We also deliver insights by BCBA, and various breakdowns by client age, diagnosis, or start date. This gives you instant visibility into pain points such as which BCBAs are struggling to treat aggression, whose clients aren’t mastering targets, or why clients starting care after a certain date are performing more poorly than those who started before.

What type of insights can Token deliver?

Timelines for analysis depend on the size of the organization, where and how company data is stored, and which outcomes packages are desired. We can provide you a better estimate during our demo.

How long do analyses take?

Schedule a call with us to learn more